Legal Document

5c77 Terms & Conditions

This page sets out all the rules, conditions, and obligations for using the 5c77 platform — please read everything carefully before using our services.

Last updated: 2026

Introduction & Consent

Welcome to the 5c77 platform. These Terms & Conditions ("Terms") form a legally binding agreement between 5c77 ("we", "us", "the Platform") and its users ("you", "member"). By visiting the 5c77 website, opening an account, or using any of our services, you are considered to have expressly accepted all of these Terms.

If you disagree with any part of these Terms, please stop using this platform. 5c77 reserves the right to change or revise these Terms at any time, and members will be duly notified of any significant changes.

Section 1 — Eligibility Requirements

1.1

Age Requirement

To register and use the 5c77 platform, you must be at least 21 (twenty-one) years of age. Minors are not permitted to use this platform. Providing a false age will result in immediate account closure, and any winnings may be forfeited.

1.2

Number of Accounts

Each user may open only one account. Multiple accounts held by the same person will be considered fraudulent activity, and all accounts may be closed with balances forfeited.

1.3

Geographic Applicability

5c77's services are primarily provided for users in Bangladesh. If online gaming is prohibited under the laws of your location or country of residence, you may not use this platform. It is entirely the member's responsibility to comply with applicable laws.

Section 2 — Account Registration & Management

2.1

Registration Process

When opening an account, you must provide accurate, complete, and up-to-date information. 5c77 reserves the right to close your account at any time if false or misleading information is provided.

2.2

Identity Verification (KYC)

5c77 operates as a safe and transparent platform. Before processing a withdrawal, or at any time, 5c77 may request the following information to verify your identity:

  • Copy of National ID (NID) or passport
  • Proof of current address (utility bill or bank statement)
  • Proof of ownership of the payment method used

Withdrawals may be held until verification is complete.

2.3

Account Security

You are solely responsible for keeping your account login credentials (username and password) completely confidential. You are responsible for all activity conducted from your account. If you suspect unauthorized access, notify the support team immediately.

Section 3 — Deposit & Withdrawal Policy

3.1

Accepted Payment Methods

Only the following payment methods are accepted on the 5c77 platform: bKash, Nagad, Rocket, Upay, and bank transfer (including major commercial banks such as Sonali Bank, Dutch-Bangla Bank, and Brac Bank). Transactions through third-party accounts are strictly prohibited.

3.2

Minimum Amounts

  • Minimum deposit amount: ৳300 (per method)
  • Minimum withdrawal amount: ৳1,000
  • Typical withdrawal processing time: 10 to 45 minutes (for verified accounts)
3.3

Withdrawal Process

Withdrawal requests will only be processed via the same method used for the deposit. Withdrawals will not be processed until any active bonus wagering requirements have been met. Withdrawals may be delayed if a verification process is ongoing.

Important Notice: If any suspicious transaction is detected, 5c77 reserves the right to place that transaction on hold and conduct an investigation. The relevant balance will remain frozen until the investigation is complete.

Section 4 — Bonuses & Promotional Offers

4.1

Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 earns a ৳1,500 bonus, giving a total balance of ৳2,500. Depositing ৳14,000 or more applies the maximum ৳10,000 bonus, bringing the total balance to ৳24,000.

4.2

Wagering Requirements

A 20x (twenty times) wagering requirement applies to every bonus, calculated on the bonus amount only. Example: ৳1,500 bonus × 20 = ৳30,000 in wagers must be placed before winnings earned from the bonus become withdrawable. The deposit amount does not count toward wagering.

4.3

General Bonus Terms

  • Each bonus offer has its own validity period; if not used within the specified time, the bonus will be cancelled.
  • Multiple bonuses cannot be active at the same time.
  • Winnings earned using a bonus will not be combined directly with deposited funds.
  • 5c77 reserves the right to change or cancel any promotional offer without prior notice.
  • A bonus will only be awarded to the member whose account it was credited to — it is non-transferable.

Section 5 — Gameplay Rules

5.1

Technical Errors

If a game session is not completed due to server issues, disconnection, or software errors, 5c77 reserves the right to make a decision based on the game provider's system logs. 5c77 is not liable for any alleged winnings or losses resulting from technical errors.

5.2

Fair Play Policy

All games on the 5c77 platform are operated through software from verified third-party game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming, and others). Outcomes are determined by Random Number Generator (RNG) technology, which is fully impartial and verifiable.

5.3

Prohibited Activities

The following activities are strictly prohibited and will result in immediate account closure if detected:

  • Exploiting system vulnerabilities or bugs
  • Using software bots or automated tools
  • Gaining unauthorized access to another member's account
  • Attempting to manipulate game outcomes
  • Playing with funds belonging to a third party

Section 6 — Sports Betting Terms

6.1

Market Types

5c77 offers betting across various markets in cricket (T20, IPL, BPL, ICC tournaments), football, kabaddi, and other sports. Each market has its own rules and conditions, which are displayed at the time of betting.

6.2

Cancelled or Suspended Events

If an event is cancelled, suspended, or left incomplete, 5c77 will make a decision in accordance with the applicable rules for the relevant bet. In general, stakes on cancelled events are refunded. Cancellation rules may differ by sport.

6.3

Live Betting

During live in-play betting, odds may change rapidly. If odds change after a bet has been confirmed, settlement will be based on the confirmed odds. If a bet is not accepted due to a disconnection, the relevant amount will be returned to the balance.

Section 7 — Security & Fraud Prevention

7.1

SSL Encryption

All data transmission on the 5c77 platform is secured using SSL encryption technology. Your financial information and personal details are never shared with any third party without authorization.

7.2

Anti-Money Laundering

5c77 strictly follows Anti-Money Laundering (AML) policies. If questions arise about suspicious transactions or the source of funds, 5c77 reserves the right to carry out additional verification. Failure to cooperate with this process may result in account closure and funds being frozen.

7.3

Reporting Suspicious Activity

If you notice any unusual activity on your account, notify our support team immediately. Reporting promptly will help protect your account and funds.

Section 8 — Responsible Gaming

8.1

Self-Imposed Limits

5c77 encourages players to game responsibly. If needed, you can set your own daily, weekly, or monthly deposit limits. Contact our support team to set these limits.

8.2

Self-Exclusion & Breaks

Any member may request to temporarily deactivate (self-exclude) their account for a specified period. During this time, logging in or playing will not be possible. The account can be reactivated once the break period ends.

8.3

Support Resources

Gambling addiction is a serious issue. If you or someone you know is affected, professional help should be sought. 5c77 places great importance on responsible gaming and encourages all members to enjoy games mindfully. For more information, visit our Responsible Gaming page.

Remember: Gaming is for entertainment — not a source of income. For ages 21 and above only. Play within your means.

Section 9 — Account Closure & Suspension

9.1

5c77's Rights

5c77 may temporarily or permanently close any account without prior notice in the following circumstances:

  • Violation of these Terms
  • If evidence of fraudulent or dishonest activity is found
  • If false identity or documents are provided
  • If money laundering or other illegal activity is suspected
  • Failure to cooperate with the verification process
9.2

Member's Rights

You may request to close your account at any time. You will be given the opportunity to withdraw any valid balance before the account is closed, however any incomplete bonus wagering will be cancelled.

Section 10 — Limitation of Liability

10.1

Service Guarantee

The 5c77 platform is provided on an "as-is" basis. While we strive to maintain the highest service standards, temporary unavailability or errors may occur for technical reasons. In such cases, 5c77's liability is limited.

10.2

Third-Party Services

5c77 is not responsible for the actions of third-party game providers, payment processors, or other service organizations. Those organizations' own rules and terms will apply.

10.3

Indemnification

If you breach these Terms and cause loss to 5c77 or its staff, you will be legally obligated to provide compensation for any related claims, damages, or costs.

Section 11 — Privacy & Data Protection

11.1

Data Collection & Use

5c77 collects and processes your personal information for the purpose of providing services. We do not sell or share your information with any unauthorized third party. To learn more about our data protection practices, please read our Privacy Policy page.

11.2

Cookies & Tracking

5c77 uses cookies and similar technologies to improve the user experience and maintain service quality. By continuing to use the site, you are considered to have agreed to the cookie policy.

Section 12 — Amendments to Terms

12.1

Right to Amend

5c77 reserves the full right to change, modify, or update these terms and conditions at any time. Members will be notified of significant changes via their registered email or through the platform.

12.2

Use After Changes

If you continue to use the platform after the terms and conditions have been changed, it will be understood that you have accepted the updated terms. If you do not agree to the updated terms, please contact the support team to close your account.

12.3

Contact & Complaints

If you have any questions or complaints about these terms and conditions, please contact our support team. We provide support in Bengali and English via 24/7 live chat. You can also reach us by email: [email protected]

Final Provisions: Even if any clause of these terms and conditions is found to be invalid or unlawful, the remaining clauses will remain fully in effect. If these terms and conditions are written in both English and Bengali, the Bengali version will prevail in the event of a dispute.

Have questions? We're ready to help

Contact us for 24/7 live chat and email support — in both Bengali and English.

[email protected]

View FAQ